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TaxEdge Home > Search Our Frequently Asked Questions

My screen resolution is 800 X 600. Why do I get a message telling me that it isn't?

How can I get help while preparing my taxes?

I accepted the user agreement, why won't the tax program start?

What browsers are supported?

Why do I need cookies enabled to use your web site?

What is required to print my return?

What monitor display settings are best for using your site?

Can I use your tax system on a Macintosh?

I don't remember my user ID or password. Can you help me?

If I have an APO address, can I still use your program?

I am having trouble deleting both current and prior year information that no longer pertains to me this year. What is the correct way to do this?

I don't have an e-mail address. Can I still use your service?

How does this 100% web-based business work? What do I gain?

How do I change my browser text size?

Why haven't I received any e-mails from you about my return? I've given you my correct e-mail address.

What effects do Spam, Ad ware and pop-up blockers have on using this program?